terms and conditions
The terms and conditions below govern the sale of products presented on the Premaman.com website, between the seller, the company "Prémaman S.A.", and the buyer (the user or customer).
I. Introductory Information
Identification of the seller
chaussée de Haecht, 1475
B-1130 Bruxelles
TVA: BE
The company Prémaman S.A. is responsible for sales on the baby registries established in Belgium and in Luxembourg on the website www.premaman.com on the 5 continents.
Characteristics of the goods offered for sale
The articles on sale on our website are only sold on the baby registries set up in one of our stores in Belgium and Luxembourg. Purchases can be made internationally.
The photographs which illustrate the articles are not contractually binding. Prémaman is not responsible for any errors that may appear therein.
Delivery of the merchandise
The goods purchased on a baby registry shall remain in the store where the baby registry was set up for the parents to pick them up. The store location is indicated next to the name of the person to whom you are making the gift.
Price
The prices are stated in euros. The prices include the VAT (value added tax). Should the VAT rate be modified, this rate difference may affect the price of the articles.
Prémaman reserves the right to change its prices at any time.
Payment
Payment in the baby registry section is made either by bank transfer from a Belgian bank account or by credit card (Visa, Eurocard, Mastercard).
To ensure payment security, all the confidential data linked to credit cards is encrypted according to SSL standards, and therefore is not accessible on our server. The company Ogone serves as a trusted third party for all electronic payment operations.
No-return policy
An article purchased on the website and received by a client may not be exchanged if the article does not suit the parents. Indeed, the registry is set up by the parents themselves who thereby agree to the content of the birth list.
If the gifts have already been delivered to the parents, the customer cannot be refunded. If the gift is defective, only the parents may return it to the store within 30 working days of delivery, provided that they have a receipt. A credit voucher will then be issued.
Validity of the offer
The offer is limited to the quantity in stock and valid according to availability. As soon as a payment has been made by credit card, the purchased items are immediately removed from the registry. If the payment is made by the Internet user via bank transfer, the item is held for 7 days. The chosen item will therefore be marked "reserved" until payment for the item is confirmed*. Prémaman is not responsible for a purchase made simultaneously in a store and on the website. In such a case, the parents may return the item to the store in exchange for a gift certificate.
*if the transfer or payment is rejected, the item will be put back on sale.
What is the guarantee of availability of the articles?
If an item is not immediately available from our supplier, we will issue a "registry voucher" which notes the desired item(s) and which you will be able to exchange for the items once they come in.
For junior, those 10% is not included by list.
II. Order confirmation
If the customer wishes to place an order, he or she selects the various articles from the parents’ birth list, and clicks on the basket.
The customer can:
• view a summary of purchases
• proceed with the order
• end the item selection and place the order.
To order the selected items after clicking "complete my order", the customer must identify him or herself, either by entering the customer code code and last name if he or she has previously ordered from Premaman, or else by filling out the registration form. In the latter case the customer must fill out the form provided completely so that the order may be processed.
Order Confirmation
After having verified the status of their order, and once all of the requested information is provided by the customer, he or she will click on "yes, i confirm my payment " to confirm their order. The user should then either take note of the bank account and the transfer instructions in order to execute the bank transfer (or print out the prefilled transfer form), or enter the number of his or her credit card, the expiration date, and the security code (three-digit number printed on the back of the card).
Acceptance of the order
For birth list purchases paid by credit card, the purchase amount will be immediately charged under the name "Prémaman sa".
For birth list purchases paid by bank transfer, the item will not be considered sold until Prémaman sa receives the payment.
If an item chosen on the birth list is simultaneously purchased at the store, the online purchase will be converted into a gift certificate of the same value, and the parents will receive the certificate in lieu of the duplicate item.
Any order of an article offered on the website implies that the customer has read and agreed to these sales terms and conditions, without his or her handwritten signature.
Order confirmation
Once the customer has made the online payment (by supplying the credit card number and expiration date), Prémaman will send a confirmation e-mail with a summary of the order placed on the premaman.com website to the e-mail address that the customer provided when placing the order.
This confirmation will include all of the constituent parts of the contract between the parties; that is, the identity of the customer, the identification of the product or service, the price, delivery fees if any, and the terms of payment.
If the credit card payment is rejected, the user will receive a message that the payment was denied and the article will be put back on sale.
III. Privacy and personal data
Personal data collected by Prémaman
1. When the user places an order on the Prémaman website, Prémaman collects and stores the data below, which may be considered as personal data:
• User e-mail address
• All information supplied to Prémaman by the user (name, address, personal information...)
• All information concerning the pages the user viewed on the Prémaman website
• All information concerning pages of other websites the user visited in order to reach the Prémaman website
2. The user is solely responsible for the accuracy and completeness of the data submitted to Prémaman.
3. Whenever Prémaman receives or sends data through its website, Prémaman reserves the right to use encryption technology that is recognized as the standard industry technology within the information technology sector.
4. Prémaman pledges to comply with the terms of the law of 8 December 1992 concerning the protection of data privacy, as modified by the law of 11 December 1998.
Use and purpose of data processed by Prémaman
Personal data collected and stored through this website is only for internal use by Prémaman (which is responsible for processing the data and may delegate this task to subcontractors) but may also be shared with other companies for commercial purposes. Personal data is processed by Prémaman in order to improve its website, to keep the user informed of updates to the site, to inform the user about Prémaman products, to collect customer inquiries and suggestions, as well as for statistical and commercial purposes (including direct marketing).
Right of access, opposition and correction
Pursuant to the law of 8 December 1992 concerning the protection of data privacy, as modified by the law of 11 December 1998, the user has the right to oppose the processing of his or her personal data, to request access to the data, and to request corrections to the data.
If the user wishes to exercise his or her right of access, opposition, and/or correction, he or she should contact Prémaman:
Via the contact page of our website
By telephone: +32 2 240 66 00
By post: Prémaman S.A. - chaussée de Haecht, 1475 - B-1130 Brussels - BELGIUM
Communication by electronic mail and by post
The user agrees that Prémaman may communicate with him or her by e-mail or post, including for advertising, informational and other purposes.
If the user does not wish or no longer wishes to receive electronic or postal correspondence from Prémaman, he or she may send Prémaman an e-mail at the following address: info@premaman.be, or may unsubscribe on the website or through a link in the e-mail messages received.
Comments on the privacy policy of Prémaman?
A user wishing to comment on the privacy policy of Prémaman may contact Prémaman:
Via the contact page of our website
By telephone: +32 2 240 66 00
By post: Prémaman S.A. - chaussée de Haecht, 1475 - B-1130 Brussels - BELGIUM
IV. Litigation
Applicable law and competent court
The above terms and conditions are governed by Belgian law. Only the Brusselscourts of law are competent. Prémaman reserves the right to take legal action against persons acting in a way that can be considered illegal or illicit or contrary to these terms and conditions.